Gap Analysis

CRA applies gap analysis to a wide range of service areas, where it is important to establish the scale of improvement needed to attain an organisational goal.  The function of a gap analysis is to identify the difference between actual performance and potential or desired performance.

GAP Anaysis

What is the benefit?

An effective gap analysis is an important tool in business analysis and project planning, allowing us to understand the scale of change, and the work needed, to achieve desired results.  It is often used in conjunction with benchmarking, which, by analysing competitor performance and stakeholder expectation, allows us to decide the direction we want to take and to prioritise actions.  The gap analysis tells us how difficult the challenge will be, once a strategic decision has been taken.

Why CRA?

CRA successfully uses gap analysis for a range of projects, including management systems development, strategy implementation and in general project planning.  It is a fundamental tool in management systems development, used to identify existing businesses processes, behaviours and performance and to plan the work needed to implement a system.  We also use gap analysis to help our clients prepare for the implementation of a new business strategy.  Our approach is to work at senior management level in the framing of business strategy and then to carry out a gap analysis of systems to plan for implementation, through the development of process modification, specific initiatives and behaviour change.

For additional information on how CRA could help you, please contact Nigel Leehane on nleehane@cra.co.uk or 0115 965 6700.