The following is a summary of the results of Client feedback received under CRA's ISO 9001:2000 Quality System Program through May 16, 2007.  This is based upon more than 2,400 responses.

Specific Questions/Responses

Adherence to Project Scope         98%  Good/Excellent
Cost Effectiveness  90%  Good/Excellent
Schedule & Deadline Completion  94%  Good/Excellent
Responsiveness  96%  Good/Excellent
Overall Performance  96%  Good/Excellent
Client Expectations  97%  Met/Exceeded

CRA is very proud of our demonstrated success at meeting or exceeding the expectations of our Clients.